Equipment Troubleshooting
Quick diagnostic solutions for common PerkinElmer equipment issues. Find fast answers or escalate to emergency support.
Equipment Emergency?
For critical equipment failures affecting laboratory operations, follow these immediate steps:
- Ensure personal safety - shut down equipment if hazardous
- Document error messages and symptoms
- Check emergency shutdown procedures
- Contact technical support immediately
- Preserve system state for diagnosis
Common Equipment Issues
Lambda Spectrophotometers
Lamp Not Igniting
Check power connections, inspect lamp assembly, verify ignition voltage.
View Complete GuideClarus GC Systems
Detector Baseline Drift
Verify gas flows, check detector temperature, clean detector assembly.
View Complete GuideEnVision Plate Readers
Read Errors
Clean optical components, verify plate positioning, calibrate detectors.
View Complete GuideNexION ICP-MS
Signal Instability
Check argon flow, inspect torch alignment, verify plasma conditions.
View Complete GuideFind Specific Solutions
Search our comprehensive database of troubleshooting procedures and diagnostic guides.
Quick Actions
Support Response Times
Emergency1-2 hours
Urgent2-4 hours
Standard4-8 hours