Privacy Policy

Information We Collect

When you use our website and contact forms, we may collect the following information:

Personal Information

• Name and email address (when you contact us)
• Technical information about your equipment
• Messages and inquiries you send us

Automatically Collected Information

• IP address and browser information
• Pages visited and time spent on our site
• Search queries within our site
• Device information (mobile, tablet, desktop)

How We Use Your Information

We use the collected information to:

• Respond to your technical support requests
• Improve our repair guides and documentation
• Analyze site usage to enhance user experience
• Send relevant technical updates (with your consent)

Information Storage and Security

All contact form submissions are stored securely in JSON format on our servers. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety

Cookies and Tracking

Our website uses cookies for analytics and to improve your browsing experience. You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your personal information
• Object to processing of your personal information

Third-Party Links

Our website contains links to official PerkinElmer resources and other third-party sites. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this privacy policy periodically. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.

Contact Information

If you have questions about this privacy policy, please contact us through our contact form.